Case Study: Established Store
Store L is a modern, high volume TCG retailer doing approximately $400,000 in sales per month split as $200,000 in store sales, $180,000 in online sales, and $20,000 in marketplace sales. As a high volume retailer with a large number of staff, Store L evaluated CardCloud against two large international software providers: Crystal Commerce and BinderPOS. For their store, CardCloud cost $3,880 or 24% less than BinderPOS and $5,792 or 32% less than Crystal Commerce per month. Such a dramatic cost savings combined with personalized service made CardCloud the easy choice.

CardCloud charges $199 for our Marketplace plan or $399 for a Custom Site plan as well as a 2% commission on online sales. CardCloud provides its own marketplace selling at the same fee as any other online transaction: 2%. Store L is high volume and well established making the Custom Site plan the right choice. CardCloud’s payment processor is interchange plus based, meaning our average processing fee is 2% and you can bring your own processor for in store transactions. All in, including payment processing a CardCloud implementation would cost: $12,399 / month broken down as $399 for a Custom Site plan and the variable fees as follows:
Sales Channel Monthly Sales Commission Payment Processing Total
In Store $200,000 0% 2% $4,000
Online $180,000 2% 2% $7,200
Marketplace $20,000 2% 2% $800
Subtotal $12,000
Monthly Fee $399
CardCloud Total $12,399
BinderPOS has two tiers: Basic ($100 USD / $141 CAD / month) and Pro ($150 USD / $212 CAD / month). Both charge a 2% commission on online sales and a total of 11.75% commission on marketplace sales. BinderPOS uses Shopify for its backend and that price needs to be accounted for in any BinderPOS implementation. For Store L and their volume of business, a Shopify Advance plan was needed due to the lower payment processing fee as well as the need for more than five staff accounts. A Shopify Advance plan is $517 / month and Shopify Payments (after the Advance discount) charges a rate of 2.4% on credit card processing at the time of the evaluation. No direct commission is charged on in store sales, but using a payment processor other than Shopify Payments will incur an additional charge of 0.4 - 2 % making Shopify Payments the only practical implementation. All in, including payment processing a BinderPOS Pro implementation would cost: $16,279/ month broken down as $517 for Shopify Advance, $212 for BinderPOS Pro, and the variable fees as follows:
Sales Channel Monthly Sales Commission Payment Processing Total
In Store $200,000 0% 2.4% $4,800
Online $180,000 2% 2.4% $7,920
Marketplace $20,000 11.75% 2.4% $2830
Subtotal $15,550
Monthly Fee $729
Competitor Total $16,279
Crystal Commerce charges $100 USD / $141 CAD / month as well as a 2.5% commission on online sales and a total of 11.75% on marketplace sales. Their payment processor charges a 2.8% fee. Crystal commerce hosts its own backend and does not have an additional partner fee for hosting. All in, including payment processing a Crystal Commerce implementation would cost: $18,191 / month broken down as $141 for Crystal Commerce and the variable fees as follows:
Sales Channel Monthly Sales Commission Payment Processing Total
In Store $200,000 0% 2.8% $5,600
Online $180,000 2.5% 2.8% $9,540
Marketplace $20,000 11.75% 2.8% $2,910
Subtotal $18,050
Monthly Fee $141
Competitor Total $18,191


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